Mach4 repair many notebook computers with damaged hard disk drives. Unfortunately, in the majority of cases, no system recovery disks are available.
Manufacturers traditionally supplied system recovery disks with new computers. This is not the case nowadays; Microsoft have enabled Windows to create a recovery partition on the hard disk during installation of the operating system (OS). It is the customer’s responsibility to purchase writeable DVD disks (or many more CDs) and make their own system recovery disks immediately after purchase, and the manufacturer inserts a warning during the first boot to advise the customer to do this.
Many customers ignore this warning as they do not understand its significance; if the hard disk fails, the recovery sector fails with it and it is then necessary to either obtain replacement system disks from the manufacturer or, if this is not possible, purchase a new Microsoft Windows licence (over £100 in most cases) and find appropriate hardware drivers online, a laborious and costly process.
If customers buy a system (notebook or desktop) from Mach4, all system recovery disks and driver disks are supplied with the computer so, should the hard disk fail in the future, the system and drivers are easily reinstalled onto the new drive.
We also recommend regular (at least weekly) back-up of important documents, images and music onto an external device (DVDs, flash drive or external hard disk), the more valuable the data, the more frequent the back-up.
If you’re unsure how to produce system recovery disks, Mach4 will be pleased to do it for you.