We received this nice blog from Georgina at http://vocaltutor.wordpress.com
“As you can imagine Vocaltutor uses a lot of pc storage space, especially with 10,000 backing tracks. Twice in the last 18 months Vocaltutor has had problems with external hardrives, dying and eating files! Vocaltutor now have two external hard drives running, and the main one is backed up onto the other every Friday. Vocaltutor would strongly advise everyone with a PC to do this. Losing work, including a book you have written that took 6 months, can be stressful and heartbreaking. Well thanks to Mach4 Computers Ltd , the last time our external hardrive decided to have a fit, the brilliant David Stelmach stepped in. He was able to recover 70% of the files, which I am hugely grateful for, and has recently (in the last two weeks) been able to restore the Health Singing Book I have been writing, so I am able to continue working on it. David’s fees are incredibly low, compared to places like PC World, who can’t always help anyway. I was told, ‘just send it back to the manufacturer’ which at the time would have taken months and been no good to me.
So if you need advice on storage or need help with your PC, Mach4 can definitely help.”
Mach4 Computer Services Ltd are pleased to provide a free IT Home Visitor service to support visually impaired IT users through the Royal National Institute for the Blind. This week we provided free IT support for a local RNIB member in Ackworth who had trouble with their Epson all-in-one printer. New software was downloaded and installed and a tutorial ensured that they could scan, enlarge and publish their archive photographs to share with family and friends online.
Could you help the RNIB? Read more here http://www.rnib.org
Yesterday a customer called us about his computer crashing and not being able to get past the login screen without it crashing each time he started it back up.
We took the computer away, repaired it and the customer had it back within 24 hours with no need to reinstall any programmes and no data lost.
We also gave him some tips to prevent it happening again with a regular a defrag and disk cleanup.
Today, a customer required a USB WiFi adapter quickly. As we had the item in stock, we were able to deliver it personally within 10 minutes without postage or carriage charges to the customer.
Beat that
This company is proud to provide free IT home visits, at the request of the Royal National Institute for the Blind, in West Yorkshire.
We are committed to providing the best service possible for all of our clients, whether services are charged for, or provided freely as a public service.
Many RNIB clients have limited facilities for communication and internet communication has expanded their opportunities for networking with other internet users on an equal basis. In some cases, computer access has provided eductaional opportunites that would not otherwise have been available.
Viewers are encouraged to support the work of the RNIB through their website at http://www.rnib.org.uk
