I saved £150 with Mach4!

Category: All Customer Service, Laptop Repairs on September 6, 2012 @ 9:39 pm

When my Acer Aspire notebook failed, I took it into a local computer shop who quoted the following:

320GB replacement hard drive - £65

Fitting - £10

Windows 7 - £85

Install - £35

Fortunately, I decided to check with Mach4 Computer Services Ltd and they fixed it for £45 without any loss of my photos and documents!!!!

I wouldn’t go anywhere else now. Thank you!!!

Stella - Nurse, Pontefract

Remote Computer Assistance

Category: All Customer Service on June 15, 2012 @ 2:42 pm

Thank you Dave, of Mach4 Computer Services Ltd for your remote IT Assistance…. Im flying …….”

Sally, Colwyn Bay

Prompt and trustworthy service

Category: All Customer Service on May 24, 2012 @ 4:36 pm

Sally, from the Cotswolds, purchased a PC from Mach4 over a year ago.

She recently had a software problem and didn’t hesitate to contact Mach4, and we were able to resolve it with our free, after sales. telephone support service.

Sally reports:

“Mach4 provided immediate support by talking me through a resolution process step-by step. Hopefully, I’ll be able to remember the process if it should recur.

Mach4 always provide a prompt, trustworthy, service that I am happy to endorse and recommend to my friends and colleagues.”

Sally, The Cotswolds

Asus Notebook

Category: All Customer Service on May 27, 2011 @ 2:33 pm

Thanks for supplying and setting up my Asus notebook computer in record time. It’s much faster than my old computer and more fun to use and at such a reasonable price.

Thanks as well for the superb after sales service.

Ann R

Purston, Featherstone

Customer Security

Category: All Customer Service on May 18, 2011 @ 9:21 pm

Customer confidence and security are important to Mach4.

The company representative that visits your home or office and may handle your sensitive data has been cleared with a certificated Criminal Records Bureau enhanced disclosure check and holds a certificate that testifies to this.

Thanks Mach4

Category: All Customer Service on March 17, 2011 @ 2:35 pm

Just wanted to say thanks for the help and advice you gave me today together with the prompt service you gave on the problems we were experiencing.

With Thanks

Jill & Robin, Beal Nr. Doncaster

http://www.robinlord.co.uk

Telephone Support

Category: All Customer Service on February 6, 2011 @ 6:41 pm

Mach4 came to my rescue last weekend. The company is in Pontefract, West Yorkshire, and I am now in Devon.

I had just moved house and had a problem with my PC, but with calm and reassuringing words he talked me through a set up of my computer and broadband service. He also recommended further hardware, which works perfectly….Thank you very much!!

Jo, Plymouth

Another satisfied customer

Category: All Customer Service on February 1, 2011 @ 11:37 am

From Sara (Leeds)

“Thank you Mach4 for responding so quickly! I didn’t expect you to come out on a Sunday!

You backed up my data so that I would not lose my valuable university work, photos and music, then removed the nasty virus that had blocked my access to everything, and, incidentally, was not detected or removed by my internet provider’s supplied ‘malware protection’ software.

Then, after restoring my operating system, you set up an effective anti-virus programme, restored my broadband connection and reinstalled my files.

My computer now runs faster than it ever did!

Thank you!!”

Customer comments

Category: All Customer Service on July 8, 2009 @ 1:45 pm

We received this nice blog from Georgina at http://vocaltutor.wordpress.com

“As you can imagine Vocaltutor uses a lot of pc storage space, especially with 10,000 backing tracks. Twice in the last 18 months Vocaltutor has had problems with external hardrives, dying and eating files! Vocaltutor now have two external hard drives running, and the main one is backed up onto the other every Friday. Vocaltutor would strongly advise everyone with a PC to do this. Losing work, including a book you have written that took 6 months, can be stressful and heartbreaking. Well thanks to Mach4 Computers Ltd , the last time our external hardrive decided to have a fit, the brilliant David Stelmach stepped in. He was able to recover 70% of the files, which I am hugely grateful for, and has recently (in the last two weeks) been able to restore the Health Singing Book I have been writing, so I am able to continue working on it. David’s fees are incredibly low, compared to places like PC World, who can’t always help anyway. I was told, ‘just send it back to the manufacturer’ which at the time would have taken months and been no good to me.

So if you need advice on storage or need help with your PC, Mach4 can definitely help.”

RNIB assistance in Ackworth

Category: All Customer Service, General, Public Service on April 3, 2009 @ 10:03 pm

Mach4 Computer Services Ltd are pleased to provide a free IT Home Visitor service to support visually impaired IT users through the Royal National Institute for the Blind. This week we provided free IT support for a local RNIB member in Ackworth who had trouble with their Epson all-in-one printer. New software was downloaded and installed and a tutorial ensured that they could scan, enlarge and publish their archive photographs to share with family and friends online.

Could you help the RNIB? Read more here http://www.rnib.org

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Local Pontefract, Wakefield District and Yorkshire computer services, nationwide computer sales and delivery.

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