Mach4 Computer Services Ltd are pleased to provide a free IT Home Visitor service to support visually impaired IT users through the Royal National Institute for the Blind. This week we provided free IT support for a local RNIB member in Ackworth who had trouble with their Epson all-in-one printer. New software was downloaded and installed and a tutorial ensured that they could scan, enlarge and publish their archive photographs to share with family and friends online.
Could you help the RNIB? Read more here http://www.rnib.org
A customer contacted Mach4 at 4 a.m. with an XP Pro system that refused to boot, even in safe mode. The system was corrupted with 3 Trojans and a difficult to remove virus.
The hard disk was removed and all of the customer’s valuable professional data recovered and sanitised within 48 hours, saving the customer hundreds of hours of image retrieval and creation for their own professional sales sites.
A new XP Pro PC system was built with full design and build consultation. The customers requirements for a low-cost, high quality, upgradeable and futureproof system, including a new 19″ XGA DVI monitor were met for under £350!!! Add to this the reinstallation of the customer’s valuable data, personal delivery, set up and connection to broadband ready to recommence trading online and 3 months telephone helpline support.
Mach4 always try to exceed customer expectations. We want you to come back for all of your computer needs at an affordable price at your convenience.
Yesterday a customer called us about his computer crashing and not being able to get past the login screen without it crashing each time he started it back up.
We took the computer away, repaired it and the customer had it back within 24 hours with no need to reinstall any programmes and no data lost.
We also gave him some tips to prevent it happening again with a regular a defrag and disk cleanup.
